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1. GENERAL
a. This document is an electronic record under the Information Technology Act, 2000, and its applicable rules, including amendments related to electronic records under various statutes. It has been generated by a computer system and does not require physical or digital signatures.
b. This document is published in compliance with Rule 3(1) of the Information Technology (Intermediaries Guidelines) Rules, 2011, which mandates the publication of rules, regulations, privacy policies, and terms of use for accessing or using the website www.newkeyshousing.com.
c. The domain name www.newkeyshousing.com (referred to as the "Website") is owned and managed by New Keys Housing Xpert ("Company"), a Limited Liability Partnership Company incorporated under the Companies Act, 2013. Unless the context indicates otherwise, the term "Company" includes its representatives, administrators, employees, directors, officers, agents, and their successors or assigns.
d. This privacy policy becomes effective from the moment a user registers on New Keys Housing Xpert by providing their details and accepting the terms and conditions outlined in the Site Policy.
2. COLLECTION OF PERSONAL AND OTHER INFORMATION
a. To provide a tailored browsing experience, the Company may collect your personal information. Additionally, you may be required to complete a registration form or provide certain details on the Website.
b. Users acknowledge that the Company/Website may automatically collect specific information based on their IP address and browsing behavior on the Website, and they explicitly consent to this. This data is used for internal research on user demographics, interests, and behavior to help the Company/Website better understand and address user preferences. Users are further informed that such information may include, but is not limited to, the URL they visited before accessing the Website, the URL they navigate to after leaving the Website (regardless of whether these URLs are part of the Website), details about their computer and web browser, and their IP address.
3. DIVULGING/SHARING OF PERSONAL INFORMATION
a. The User acknowledges that the Website/Company may share their personal information with affiliated entities and partners to assist in detecting and preventing identity theft, fraud, and other unlawful activities. This includes correlating related or multiple accounts to prevent misuse of the Website's services and facilitating joint or co-branded services offered in collaboration with other entities.
b. The User also understands that the Website/Company may disclose personal information if required by law or if the Website/Company, in good faith, believes such disclosure is necessary to comply with legal obligations such as subpoenas, court orders, or other legal processes. Additionally, the Website/Company may share personal information with law enforcement agencies, third-party rights holders, or other relevant parties to enforce its Terms or Policies, respond to claims of rights violations regarding advertisements or content, or protect the rights, property, or safety of its users and the general public.
4. USER'S RESPONSIBILITY AND CONSENT
a. The User is solely responsible for maintaining the confidentiality of their password, user identification, and any activities carried out under their account. Additionally, the User assumes full responsibility for conducting any online or offline transactions, including those involving credit cards, debit cards, or other payment instruments or documents.
b. By accessing the Website and/or providing information to the Company through the Website, the User consents to the collection, use, and handling of their information as outlined in this Policy. This includes, but is not limited to, the User's agreement to the Company/Website sharing or disclosing their information as detailed in Section 3 of this Policy.
5. SECURITY
a. Transactions conducted on the Website are secure and protected. All information entered by the User during transactions is encrypted to safeguard against accidental disclosure to third parties. The Company/Website does not receive, store, or retain the User's credit or debit card details. Instead, this information is provided directly by the User to the authorized payment gateway, which manages the data in compliance with the regulations and standards set by various banks, institutions, and payment franchises.
b. The Company is not responsible or liable for any misuse of information related to the User's online or offline use of credit or debit cards.
6. DISPUTE RESOLUTION AND JURISDICTION
a. Mediation: In the event of a dispute between the parties, they will first attempt to resolve it amicably to the mutual satisfaction of both. If the parties are unable to reach a resolution within thirty (30) days from the date one party notifies the other of the dispute, the matter shall be resolved through arbitration as outlined below.
b. Arbitration: If the dispute cannot be resolved through mediation, it will be referred to arbitration, with a sole arbitrator appointed by the Company. The decision of the arbitrator will be final and binding on both parties. Each party will bear its own costs of arbitration, although the arbitrator may, at their discretion, order either party to cover the full cost of the proceedings. The arbitration will be conducted in English, and the seat of arbitration will be New Delhi, India.